Privacy Policy | medscanner

KNOWOLOL PRIVACY POLICY

Knowolol understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of Knowolol and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to websites owned and operated by Knowolol and our Mobile Device Applications or "Apps" (we refer to these sites and Apps collectively as the “Knowolol Sites”). We refer to the Knowolol Sites and Apps, along with the information and services made available to you through the Knowolol Sites and Apps, as the “Services.”

Except where noted, statements in this Privacy Policy with respect to the Knowolol Sites also apply to the Apps. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the Knowolol Terms of Use, which is the contract between us and users of the Services. By accepting the Knowolol Terms of Use, you confirm that you have read and understand this Privacy Policy and the cookie policy contained herein and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.

References to "Knowolol," “we” or “us” mean Knowolol LLC, including any company that Knowolol LLC controls (for example, a subsidiary that Knowolol LLC owns). Knowolol may share information among its subsidiaries or websites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, Knowolol LLC is the data controller responsible for the processing of your personal information as described in this Privacy Policy.

This website is operated and maintained from the United States. By accessing and using this website, you acknowledge and agree that any personal information you provide may be transferred to and processed in the United States, where the data protection laws may differ from those in your country of residence.

Information Collected About You

Some of our Services do not retain your personal information, while others store your personal information in accordance with this Privacy Policy. Even if you do not register with or provide any personal information to Knowolol, we collect information about your use of the Knowolol Sites and Apps and the Services. We may also acquire information about our users from external sources.

When you use the Services, we collect information as follows:

Registration

If you choose to register or update an existing account with Knowolol or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your Knowolol account. You are responsible for ensuring the accuracy of the personal information that you submit to Knowolol.

Email Newsletters

At registration and at various times as you use the Knowolol Sites, you may be given the option of providing us with personal information in order to receive informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from Knowolol and/or directly from third parties

Emails You Send to Knowolol

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Knowolol by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Knowolol.

Services and Device Information

When you access and use the Services, Knowolol automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). Knowolol may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.

Precise Geolocation Data

When enabled by you, we collect precise location information provided by your mobile device, such as latitude and longitude. We do so to provide you more relevant content including advertising based on your location. You may disable the collection and use of your location data through your device settings. To change location settings on your device, please refer to your device’s official knowledge base.

Cookies and Other Tracking Technologies

We and our partners use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit a Knowolol Site which enable recognition of your browser and collect and store information about your use of the Services, as described above. In addition to cookies, we and our partners use other tracking technologies that collect information about your use of the Services, including mobile identifiers and "web beacons" which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded in a web page or email typically used to monitor activity and send relevant information back to a home server (which can belong to the host site, a network advertiser or some other third party). The information collected by such tracking technologies may be combined with other information that our partners have access to, including your name, email address and physical address, so that we can send you materials, either electronically or by direct mail, which may be of interest to you.

When you download and install one of our Apps onto your mobile device, we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described in this Privacy Policy. Unlike cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore, the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use cookies, please do not use the Apps. Our use of cookies and other tracking technologies on our mobile optimized sites and our flagship Knowolol App are similar to our use on our desktop sites.

How Information Collected About You is Used

Information about your use of the Services may be used for the following purposes:

to provide, improve and create new Services,
to respond to your inquiries and to send you administrative communications about the Knowolol Sites and Services,
to obtain your feedback about the Knowolol Sites and Services,
to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from Knowolol,
to statistically analyze trends and user behavior and activity including how frequently areas of the Knowolol Sites are visited, how the Services are being used and how many emails are received and opened,
to detect and defend against fraud and other threats to the Services and our users,
to identify issues with the Services,
to conduct research and measurement activities, including those described below, and
to administer your account.

In addition, Knowolol may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

Knowolol may combine your personal information and other information collected about your use of the Services, and also supplement with information from external sources for the purposes described in this Privacy Policy. For example, information that Knowolol collects about you may be combined by Knowolol with other information available to Knowolol through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs.

This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Knowolol Sites, to our current or prospective advertisers and other business partners.

Sharing Your Information
Knowolol Subsidiaries and Corporate Affiliates

We may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates for their use for the purposes set forth in this Privacy Policy. In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, Knowolol reserves the right to transfer your personal information to the new party in control or the party acquiring assets. In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Compliance with Law, Regulation, and Law Enforcement Requests

To cooperate with government authorities and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.

How your Information is Secured and Retained

We take reasonable security measures to protect the security of your personal information. Despite Knowolol's efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your personal information is important to us. When you enter personal information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your personal information as long as your account is active or as needed to provide you Services. At any time, you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Knowolol from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Your Choices and Rights
Updating/Removing Your Personal Information

If you do not want your personal information used by Knowolol as provided in this Privacy Policy, you should not use the Knowolol Sites, Apps and Services. You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also request access, correction, or deletion of personal information by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the Knowolol Sites.

If you have registered and desire to delete any of your registration information you have provided to us from our systems, please contact us using the Contact Us link provided at the bottom of every page of the Knowolol Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Knowolol Sites from our servers.

You can unsubscribe from an email newsletter by:

Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
Logging in to the Knowolol Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.

Cookies

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" or “Settings” or “Preferences” section of your browser’s toolbar.

California Residents

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

Children

We are committed to protecting the privacy of children. The Knowolol Sites are not designed or intended to attract children under the age of 13. The Knowolol Sites do not collect personal information from any person we actually know is under the age of 13.

Note to Users Outside of the United States

Knowolol and our technical infrastructure are located in the United States. The personal information that you provide to us is stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that in order to provide the Services to you, we must transfer your personal information to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. By using the Services, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.

Additional Information for Knowolol's Visitors from the European Economic Area ("EEA")

When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the Knowolol Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation; (vi) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (vii) necessary to protect your vital interests, or those of others.

If you are a Knowolol user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting Knowolol About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.

We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it. If you have registered with Knowolol and you no longer want us to use your registration information to provide the Services to you, you may close your account.

Contacting Knowolol About Your Personal Information or Privacy

Please send us an email by using the Contact Us link at the bottom of every page of the Knowolol Sites if you have any questions about this Privacy Policy or the personal information we maintain about you. We will respond to your request within a reasonable timeframe.